Questions To Ask A Cleaning Service

Finding the right commercial cleaning company to serve your business can be a difficult task. Many business owners and office managers are simply unsure about how to choose a cleaning service. We have prepared some important questions to ask when hiring a cleaner.

1. Are You Bonded And Insured?

Workers will be completing cleaning tasks in your offices. As such, there’s a risk of accidents or damage occurring. To protect yourself against liability, you’ll need to make sure that the commercial cleaning company carries adequate insurance.

You may also be concerned about the possibility of theft occurring. For that reason, it’s important to know that the company in question is also fully bonded.

2. Have Background Checks Been Done On Those Performing the Cleaning Services?

You’ll be allowing the cleaning crew access to your premises after business hours. That requires a relationship of trust. Your company will have far greater peace of mind knowing that the members of the office cleaning team have undergone a rigorous screening process.

3. What Are Your Quality Standards?

Anyone who has ever lived with a messy roommate understands that what may appear to be clean for one person can be completely unacceptable to another. Look for a cleaning company that has a comprehensive quality assurance program that includes inspections and follow-up procedures to ensure their services meet the highest standards of quality.

4. What Kinds Of Equipment And Products Will Be Used?

It’s important to many environmentally conscious companies to know that green products are used in their offices. These cleaning solutions don’t damage surfaces yet provide excellent results.

You should also have a good understanding of what types of equipment the company uses. Non-toxic hospital-grade disinfectant devices and vacuum cleaners that carry ratings that exceed HEPA standards are distinct advantages.

5. What Kind Of Training Do The Cleaners Receive?

If more sophisticated equipment is to be used, it’s important to know that those using it are well trained. Ask about what kind of training programs they have, including the number of hours devoted to each new cleaner. A thorough training program will also help to ensure top quality cleaning every time.

6. How Long Have You Been In Business And Do You Have Any References?

These questions to ask a cleaning company serve to provide proof of reliability. A company that has been operating for a considerable amount of time suggests that it has been successful and has become an authority in its field.

References from other clients will also serve to show that the company provides outstanding services. Ask to speak to these other customers so that you can discuss their impressions, concerns, and experiences.

JAN-PRO provides the highest quality cleaning and service to its customers. With service rates starting as low as $225 per month, find out why we aim to be the last cleaner you’ll ever hire® by getting your free quote today.

 

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