Testimonials

Satisfaction Guaranteed

Owner operators make all the difference. They have a vested interest in office cleaning and their customers' satisfaction. They are fully trained and certified in: disinfecting processes, green cleaning, customer service and business management. Our satisfaction guarantee combined with the personal relationship developed between franchisee and client is what keeps our customer retention rate so high. Having a stake in the business, a cleaning system to follow and cleaning technologies second to none is why Jan-Pro is "The last cleaner you'll ever hire!". cleaning guarantee

Bonded & Insured

Liability Insurance, Security Bond and Comprehensive Background Checks.

Unsupervised access to your office is an important decision. Jan-Pro understands that responsibility and we ensure that every Jan-Pro Franchisee has passed a comprehensive background investigation. Our Franchisees also carry industry leading $5 million dollar commercial general liability insurance and a $50,000 security bond. We’ve got you covered!

cleaning guarantee

Customer Feedback

In a recent Canada-wide survey, Jan-Pro hired an independent consultant to get feedback from their customers.  The results led to one common theme and the declaration “The last cleaner you’ll ever hire!” Here is what some of the respondees had to say…….

Jan-Pro rescued me from mediocre service

“The cleaner that came with our commercial space lease did a terrible job. They started off doing a good job but then slacked off. Why? When the landlord offers it as part of the lease, it is not a high priority. Jan-Pro is good because cleaning is their business and their number one priority. Buying from them was easy and they are delight to deal with from the way they speak to me and job they do. They are the last cleaner I will ever hire.” Operations Manager, Healthcare Company, Calgary, Alberta

Don’t pay for labour hours, pay for the job

“Before hiring Jan-Pro, we had an independent cleaner and nothing was clean. When conducted a weekend inspection, we discovered we were paying for the hours but no one was doing the work. Jan-Pro made a good impression from the beginning. They provided a good proposal outlining what they would do every day, every week and every month and they did it. Hiring a cleaner is not fun but with Jan-Pro we feel like this is the last cleaner we will ever have to hire.“  General Building Manager, Financial Institution, Montreal, Quebec

Safety, security, and a measurable process make all the difference

“When we moved into a building and upgraded our security system, we realized quickly that a cleaner that was bonded and insured would be the only way to go. When I looked at my options for commercial cleaning services, they all looked the same to me but the way Jan-Pro approached the sales made them stand out. You realized quickly you were buying a process that could be reviewed and evaluated and if you didn’t like the results, it could be addressed right away. There are lots of choices in the market but Jan-Pro is the last cleaner I will ever hire.“  HR Manager, Media Company, Toronto, Ontario

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