Satisfaction Guaranteed

Owner operators make all the difference. They have a vested interest in office cleaning and their customers' satisfaction. They are fully trained and certified in: disinfecting processes, green cleaning, customer service and business management. Our satisfaction guarantee combined with the personal relationship developed between franchisee and client is what keeps our customer retention rate so high. Having a stake in the business, a cleaning system to follow and cleaning technologies second to none is why Jan-Pro is "The last cleaner you'll ever hire!". cleaning guarantee

Bonded & Insured

Liability Insurance, Security Bond and Comprehensive Background Checks.

Unsupervised access to your office is an important decision. Jan-Pro understands that responsibility and we ensure that every Jan-Pro Franchisee has passed a comprehensive background investigation. Our Franchisees also carry industry leading $5 million dollar commercial general liability insurance and a $50,000 security bond. We’ve got you covered!

cleaning guarantee

Cleaning & Service Guaranteed

The JAN-PRO Guarantee

We are so confident about our office cleaning services, we GUARANTEE our work! Every day JAN-PRO owner-operators across Canada bring our clients the kind of high quality cleaning service that has propelled JAN-PRO to a ranking of #1 Fastest Growing Franchise, for 3 consecutive years now! No other company in our industry offers a written guarantee such as this!

Cleaning and Service Guarantee

“JAN-PRO guarantees to complete all of its regularly scheduled cleaning commitments on time.”

“JAN-PRO also guarantees to respond to, and promptly resolve, any specific service issues within one business day. Should JAN-PRO fail to meet either of these obligations, a complimentary cleaning call will be scheduled.”

This guarantee is supported by three unique commitments to branded services:  JAN-PRO Signature Clean, JAN-PRO Tracker, and JAN-PRO Technics.

What this means to you:

  • Stable cleaning crews who know your property
  • Thorough and reliable cleaning every time
  • Frequent cleaning performance evaluations and reporting
  • Efficient cleaning technology
  • Thorough cleaning for a healthier work environment

The JAN-PRO Guarantee is a reflection of the commitment that comes from the best training, equipment and measurable cleaning processes available.  More importantly, it’s a commitment that begins with a positive attitude and a drive to always do better!  This is what makes JAN-PRO a different kind of commercial cleaning company.

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