JAN-PRO guarantees to complete all of its regularly scheduled cleaning commitments on time.
JAN-PRO also guarantees to respond to, and promptly resolve, any specific service issues within one business day. Should JAN-PRO fail to meet either of these obligations, a complimentary cleaning call will be scheduled.
Commercial Cleaning Company
Selecting The Right Commercial Cleaning Company
The commercial cleaning industry primarily consists of three types of cleaning services – large national commercial cleaning companies, small “mom and pop” style operations and Franchise commercial cleaning companies such as JAN-PRO.
Large commercial cleaning companies typically offer the latest cleaning equipment which can get the job done quickly and efficiently, but it may be too excessive for small businesses. Small cleaning businesses can give you direct one-on-one attention to tend to your needs, but they may not be equipped to address specific concerns. JAN-PRO can provide the best of both worlds, International large company experience and individual owner/operators that are focused on the customer.
Assess your cleaning needs before you choose to work with either type of commercial cleaning company. Consider such things as:
- What type of cleaning do you need done?
- How often do you need the services?
- Will you need special services?
- What is your budget for commercial cleaning services?
- When do you need a commercial cleaning company to start?
Commercial Cleaning Company Services
As with any major purchase, always meet with multiple commercial cleaning companies to find one who offers the best solution for your business. Each company should do a walkthrough of your offices to determine how much work is involved and what your costs will be. You can then compare prices and services offerings before making a decision.
Here are some helpful tips to follow when selecting the best commercial cleaner for your business:
- Investigate insurance and bond certification – You want to know with 100% certainty that you're protected from theft or damage.
- Learn what their hiring practices are – Since you're handing the keys to your office over to potential strangers, you should know what kind of background checks they conduct and how they handle the interview process.
- Clean records – Check with the Better Business Bureau to make sure the companies are in good standing.
- Customer service – What level of service and support does each company offer? Are they only available during peak business hours? Can you page them during an emergency?
- Review contracts in detail - Ensure that all of the details of the deal are in writing – from the services provided to the frequency of service to the costs.
- Get references – Make sure you contact 3 to 4 businesses that have worked with the cleaning company in the past. Ask them several questions about the companys quality of work and service so you can gauge if you'll be comfortable working with them.
While cost is always a big factor in a purchasing decision, it shouldn't be your only consideration. The right commercial cleaning company will be a partner of your business so it's important to feel comfortable with the services they provide and build a strong working relationship from the start.
